WhatsApp Business API for Indian businesses
AutoChat helps Indian businesses use WhatsApp for sales, support, marketing, commerce, and customer follow-up with structured automation and human handoff.
Trust signals
AutoChat is a registered trademark brand, founder-led by Reji Modiyil, featured in Malayala Manorama, and built for MSMEs, agencies, ecommerce, education, clinics, retail, and service teams across India.
Built around how customers actually use WhatsApp
In India, customers often expect a fast WhatsApp reply before they check email, forms, or support portals. AutoChat helps Indian teams convert that customer behavior into organized lead handling, approved template follow-up, support ownership, commerce handoff, and team-level accountability.
WhatsApp Business API onboarding for India
Team inbox with assignment, tags, and notes
AI chatbot for FAQs, leads, and support triage
Approved template broadcasts and reply routing
WhatsApp commerce and payment-link handoff
CRM, webhook, form, and ecommerce integrations
A clearer WhatsApp operating system
Best-fit businesses
Automation with human control
Many tools sell WhatsApp automation as only a chatbot or only a broadcast tool. AutoChat is built for Indian businesses that need the full operating layer: WhatsApp API onboarding, automation, team inbox, templates, lead capture, commerce handoff, CRM integrations, and human handoff when customers need real support.
WhatsApp Coexistence note
Where WhatsApp Coexistence is supported and the account is eligible, AutoChat can help plan automation while preserving Business App continuity. Availability depends on Meta/WhatsApp eligibility, number setup, and onboarding path.
Common questions
What is WhatsApp Business API in India?
WhatsApp Business API is the business-grade WhatsApp setup for teams that need approved templates, automation, integrations, multi-agent workflows, and scalable customer communication beyond the basic WhatsApp Business App.
Is AutoChat suitable for small Indian businesses?
Yes. AutoChat is built for MSMEs and growing teams that already depend on WhatsApp for enquiries, support, sales, appointments, orders, or follow-up and need a clearer workflow.
Can AutoChat help with broadcasts in India?
AutoChat can help businesses plan approved template campaigns, segment contacts, send broadcasts responsibly, and route replies back into the team inbox for follow-up.
Can I keep human support with automation?
Yes. AutoChat is designed around automation with human handoff so important customer conversations can move from chatbot or workflow automation to a real team member.
Next step
Plan your WhatsApp automation rollout
Review your number, customer flow, templates, team process, and automation goals before moving live.